It’s so simple and makes a great impact!
The most effective leaders understand what style of management works for their direct reports. Too often, however, I see more of a selfish style of leadership. Meaning – I’ll lead as I want to and you (my employee) better adjust. Wrong and ineffective and it does not make you a good leader. I’m not proposing you need a different style for each employee you manage, but you can likely group your employees to determine a particular management style that works for that group.
Your employees are likely quite unique from each other. You’ll have employees just out of school who may require more guidance to those individuals who are more senior and don’t need much of your attention. For example, your “groups” may include:
- Employees with less than 2 years of professional workplace experience or new to the organization (junior)
- Employees who have been with the organization 2 – 4 years or who have just joined the organization coming from a similar industry with prior experience (mid)
- Employees who have been with the organization 5+ years, or have come into a senior level role based on previous experiences or who have significant industry experience (senior)
Certainly while I may assume that the junior employees require more guidance and more of my attention, such as assigning them tasks, helping them plan how they will complete the tasks, and checking in with regularly on progress and the senior employees may require only a weekly meeting with me to check in, I’m still going to consider the individual employees within the group. A more senior level person moved to a role where he is now supervising others will require more of my attention initially than when he was an individual contributor in the organization. Similarly, two junior level employees may adapt at different a pace where one “gets it” quicker than the other and therefore once she “gets it,” she no longer needs me to review with her how she’ll approach her tasks for the week.
Additionally, if an employee who does well on his own and only needs to check in once a week during a one-on-one suddenly starts falling behind in his workload or is given multiple projects to complete in short timeframes, I’m going to want to step in and provide a bit more guidance either through helping him prioritize those projects or removing barriers that are preventing him from performing at his best.
Any good leader gets to know her direct reports and what they require to be effective in their roles. That may be removing barriers within the organization to get them the data they need, providing them skills necessary in their roles, helping them to prioritize heavy workload responsibilities, or just getting out of their way and letting them do their job. Your management style may have to change to accommodate changes with your employees. An employee who is used to working on simple projects and is now tasked with managing more complex initiates may require more guidance than he used to. The better you get to know your employees and build strong working relationships with them, the better you are able to support their needs, providing them the leadership they require to be effective in their roles.
Bottom line – adjusting your management style to the needs of your employees is not an onerous task and certainly has many benefits. Think about the best manager you ever had. I guarantee you that (s)he let you do the job – providing support when you needed it and getting out of your way when you didn’t need help. We all want acknowledgement for the work that we do and we want to know that our manager knows what we are doing and cares about our contribution. You don’t have to micromanage someone to be that leader that is well liked and respected by your staff. You simply need to know what your employees need and when they need it. And be sure to let them know you appreciate their hard work and recognize their contributions to the team, department and organization as a whole.
Hello Worthey,
Thank you for your very thoughtful and insightful comment! You make some great points and thank you for sharing them with the other readers. I completely agree re: both at work and after associations. At one organization in which I worked, we would get together every Friday at the local restaurant right downstairs from the office and have a quick drink together. A great way to continue to build relationships. In another office, each morning we would spend a few minutes together – before we even logged on our computers – over coffee just to catch up – on a personal level – about families, TV shows watched the night before, etc.
Again – many thanks for your thoughtful comments!
Best regards,
Gina
Gina, your advice is dead-on. As someone who has led organizations as large as 1,900 employees, with 10 directs (and those directs being both younger and more senior personnel) it is essential to take the time to really get to know your folks. Each will have a different need, work at a different pace, and require different feedback. Trying a “one size fits all” approach will have mediocre results at best, and leave a manager (and the organization) fully exposed to the risk of poor performance, even failure.
Getting to know your directs takes time. Don’t think a one-time sit down will suffice. We humans are a complex lot and being able to identify your employees’ specific needs will take your constant and undivided attention. Trust me, it will pay huge dividends in the future if you take the time to really get to know the folks working for you. Not only will you learn about them and their particular weaknesses, strengths and needs, they will learn about who you – your management style and expectations.
The more familiar you and your employee are with each other, the better. That’s why I strongly encourage strong associations, both at-work and after. Now I’m not talking about developing friendships or other types of relationships that have often proven to hinder your effectiveness as a manager. I’m speaking of those work and non-work events that help build trust and camaraderie/team work. These may a quick after work get together at a local coffee shop or a quick bite at an eatery. The point is to be in an atmosphere that allows folks to get to know each other. If you have more than one direct, make sure you invite all of them to your event. Don’t want any appearances of favoritism, or worse.