While it is important for project managers to recognize the efforts of the project team as a whole, there are times when they should also acknowledge the efforts of individuals on the team.
When an individual team member stands out in some way – whether by pitching in to help another team member, managing a challenging stakeholder, or going out of her way to complete a task on time – acknowledge that individual team member.
Do these three simple things:
- Write (yes, write!) a “thank you” to the team member.
- In a team meeting acknowledge the individual’s contributions
- Send an email to the team member’s manager to let them know the efforts of the individual.