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You have to be Professional in the Office

Mini Case Study:

It isn’t necessary to personally like every person you work with, but you must be professional with everyone in the office at all times and function as a member of the team. Consider this situation…

Jessica leads a team of five in the accounting department of a national organization. About six months […]

Keeping Employees Engaged in a Boring Job

5 Things to Do

Not every job is interesting all of the time! Especially jobs where employees start right out of school and may be serving as a junior customer service representative or doing phone support. After a while the job seems boring and tedious. As a manager, however, it is important to keep employees […]

Increase the Success of Your Virtual Teams

Challenges Managing Virtual Teams

Many of today’s teams include virtual or remote members. In fact, in today’s global environment, we may be leading teams that have very few, if any, co-located members. While all teams need to have structure, it is especially important to ensure there are processes and structure in place for virtual teams in order to ensure […]

Leadership Best Practices: Make Discussions about Change a Part of Regular Meetings

Change is often thrust upon employees with little to no warning. And given the normal reaction to change – we hate it! – this does not make for an easy transition for employees. What often happens is that productivity decreases as employees focus on what the change means for them – which is usually a […]

Addressing a Common Leadership Challenge: Resolving Conflicts between Employees

Conflict Resolution

Another common challenge I hear about from leaders is resolving conflicts between employees. For some, they hate the idea of having to deal with conflicts in the first place. For others, they find it hard not to jump in and resolve the conflict themselves. In this article, let’s focus on when and how to resolve […]