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 By Paul Slater, on April 20th, 2010 In order for a facilitator to ensure their group delivers to the best of their ability he/she needs to use a set of seven skills at all times. 1. Leading It’s down to the facilitator to determine how they are going to lead the group from their starting position through to […]  By Gina Abudi, on April 8th, 2010 It is important for service-oriented organizations to regularly gather feedback from their clients. Unfortunately, too many organizations don’t bother to check in with their clients to see how things are going. The feedback you gather from clients will help in many ways, including: Determining what is working or not working in the services you provide […] By Gina Abudi, on October 27th, 2009 Ensuring that the right people (such as stakeholders, project team members, project sponsors, etc.) get the right information at the right time for project status and to make decisions on projects requires a great deal of planning. Effective distribution of information relies on the selection of the right tools and methods to ensure you reach […] By Gina Abudi, on July 15th, 2009 The first four stages of team growth were first developed by Bruce Wayne Tuckman and published in 1965. His theory, called “Tuckman’s Stages” was based on research he conducted on team dynamics. He believed (as is a common belief today) that these stages are inevitable in order for a team to grow to the point […] |
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