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Providing Good Feedback

The ability to provide good feedback is essential for every leader. Whether the feedback is positive or negative, it is essential that you follow a number of best practices to ensure that the feedback is constructive for the individual receiving the feedback. While it is easier to provide positive feedback certainly, plan for positive feedback […]

Resolving a Team Conflict: Take These Steps – A Mini Case Study

About 2 months ago a client asked me to come in to their office to help a 5-person project team resolve a conflict they were having on the team. She had tried to resolve it herself but was having difficulty getting the team to agree on a solution and felt an independent party may be […]

Have a Conflict – Keep it in Neutral

When talking about a conflict that needs to be resolved, keep the issue neutral and talk in objective terms. It is essential not to place blame, criticize the other party or imply the fault is all theirs. The conflict will never be resolved in this way. Talk about the conflict from the perspective of a […]

Leading Change – Start at the Top!

While it is essential to ensure that everyone in the organization is engaged in change, it is really important to ensure that engagement starts at the top with senior leadership.

The most successful change initiatives have support and commitment from the CEO and the rest of the senior leadership team. This support is essential since […]

Your Role as a Coach

Do These 3 Things

Your role as a coach is to accomplish three things:

Regularly meet one-on-one with employees; collaborate with each employee to set professional development goals and developing action plans to achieve those goals. Help them secure challenging projects that enable for developing their skills. Enable your employees to learn for themselves. Help […]