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A Little Down Time at Work is Beneficial!

Taking a little down time at work is not a bad thing! Many of us are often in front of a computer for more hours in a day that we should be without taking a break. It takes a toll on our health and frankly does not able us to be as effective and productive […]

How Effectively Do You Support Change?

Every individual in an organization has to deal with change at some point. Lately it seems that change is coming at us fast and furious! Your ability to support change within the organization is essential to being seen as a leader within the organization; someone who can adapt and is resilient. Supporting change means you […]

Our Co-Worker is Making Us Crazy (Part 2 of 2)

A mini case study

In Part I of the mini case study we learned about the situation with Janet and of Anna’s request, on behalf of the team, that the supervisor, Samuel, intervene. When we left the story, Samuel was considering how he would approach the situation.

Samuel reached out to a few peers to […]

Our Co-Worker is Making Us Crazy! (Part 1 of 2)

A mini case study

Anna works in customer service in her organization. Customer service reps do not have individual offices and are in an open area. This enables them to collaborate to better support customers. The group consists of five customer service personnel, four of whom have been with the company for 5+ years. Nearly […]

What’s Impacting Your Ability to Manage Your Time?

We all have a number of tasks to accomplish in any given day! There is just too much to do to accomplish the goals and objectives we need to get done. It seems easy to say to just limit what you have to do; but that is rarely possible to do.

Here are a number […]