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 By Gina Abudi, on May 6th, 2015 Determining early in your project how you will communicate with the project team and how the project team will communicate with each other is absolutely essential to ensure the project stays on track. While team meetings are essential, they are unlikely to be sufficient for business process improvement (BPI) projects; especially more complex ones. It […] By Gina Abudi, on May 5th, 2015 Key in any business process improvement (BPI) project, even a smaller one that may impact only a department or workgroup, is spending sufficient time up front socializing the initiative to the stakeholders to get their buy-in and commitment. Socializing, or getting commitment, provides you champions for your project. Individuals from throughout the organization who are […] By Gina Abudi, on April 29th, 2015 The success of business process improvement (BPI) projects relies on many factors, not the least of which is a strong and diverse BPI project team. Consider any BPI project you have worked on in the past. Undoubtedly it touches any number of functions within the organization and requires support from throughout the organization in order […] By Gina Abudi, on April 28th, 2015 Managing business process improvement (BPI) projects are challenging enough. Add to that the need to manage stakeholders’ expectations around change as it relates to the BPI project and your challenges have doubled! One of our responsibilities when managing BPI projects is to ensure we also manage the expectations of our stakeholders, who will undoubtedly be […] By Gina Abudi, on April 23rd, 2015 Read Part 1 and Part 2 of our case study. The first opportunity to use the new decision making model arrived fairly shortly after the meeting to introduce the model. We allocated 2 hours for the meeting in order to accommodate a learning curve. We didn’t expect the decision to be made after the two […] |
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