When we take a “consensus approach” to solving problems and making decisions, we are collaborative, everyone involved in engaged, discussions are more fruitful and commitment is likely when a final decision is reached.
Your team is working toward consensus when the following is happening during discussions. Team members are….
- sharing many ideas and supporting each other’s ideas
- actively listen to each other, are supportive and ask questions to clarify what they are hearing
- not jumping to a “pet” solution but rather are discussing all options possible
When the team is working toward consensus, everyone is engaged and feels involved – they are heard and their ideas are considered.
When a solution is finally reached, everyone is committed to the solution and feels ownership for the solution.
Is consensus happening on your team?
Consensus does not always lead to the best or right solution as it often puts too much emphasis on agreement with the solution. I totally agree with the three points outlined and always seek to create an environment supportive of those objectives. At the same time, I also encourage my teams to collaboratively solve problems as opposed to reaching consensus.