The team has been complaining frequently about the team leader. The project sponsor finally got the group together to understand the concerns he has been hearing. Here is what he heard about the team leader. She…
- Tells the team members how to do their tasks
- Provides information on a “need to know” only basis
- Must attend and control every team meeting, even sub team meetings
- Discourages conversations on any variety of issues (problem solving, etc.) and makes decisions herself and tells the team what the decision is (with no explanation as to why)
- Has no tolerance for “small talk” during team meetings
Many of the team no longer want to work with her. Some are afraid of her.
- What should the project sponsor do to fix the issues the team is having with the team leader?
What are your thoughts on the question above? Please share your ideas in the Comments field below. Part II of this post will respond to the problem with some potential solutions/ideas to consider.
Thanks for your thoughts! I do agree that the feedback must be provided to the team leader. It is always of value to understand how the team leader will react because you don’t want someone who will fly off the handle and go back and complain or take it out on the team. Then a whole new set of issues arises. An approach might be to ask the team leader how he believes it is going with the team to see if he recognizes these issues exist. Certainly we need the agreement of the team leader on the issues in order to develop an action plan to correct the situation. Thank you again for your comments and for reading!
First expose these feedbacks to the team leader and see if / where he agrees. then see what could be done to solve the issues reported.