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Yes! You Must Invest in Your Employees!

Invest in your employees and watch your business prosper

A question I often get from clients is: “When should I invest in my employees?” My answer: “Always!” Given today’s economy, the question follows with another, “Will it really be that big an issue if I stop investing in training temporarily?” My answer: “Yes! A […]

Creating a Culture of Learning In Your Organization

According to Wikipedia.com a learning organization is defined as “an organization that facilitates the learning of all its members and continuously transforms itself.” The concept of a learning organization was later refined by Pedler, Burgoyne and Boydell in The Learning Company: A Strategy for Sustainable Development, as: “an organization that facilitates the learning of all […]

Case Study: A Mentoring Program for New Hires

In an earlier post, Formal Internal Company Mentoring Programs, we talked about the value of developing a formal mentoring program within an organization and some ways to get started. This post will focus on a case study of a global human resource services company that put a formal mentoring program in place to enable new […]

What Did You Like About It

A Simple Technique to Get Impactful Positive Feedback

How many times do we hear general feedback comments such as:

“That was a great presentation”

“I liked how you handled that customer issue”

“The sales call went really well”

These type of comments might make me feel good for about 5 minutes, but it doesn’t tell […]

Formal Internal Company Mentoring Programs

Organizations have found that formal mentoring programs have been of great benefit to both the company as a whole and the individual employee. Setting up a formal mentoring program does not need to be a significant amount of work and the value received from such a program has reaching impact and benefit throughout the organization. […]