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Communicating with Stakeholders in Ways that Work for Them

We all absorb information differently – some are more visual than others and want to see charts and graphs, some prefer to listen to others communicate the information to them such as through a presentation or in a meeting, and others like to be involved in some way such as by reviewing data and […]

Best Practices for Building Consensus

Without making yourself crazy!

We sometimes want to push the idea of building consensus off to the side; it can be a difficult undertaking! The larger the team, the more difficult it is to get everyone to reach consensus and sometimes it is downright impossible! Don’t fret – there are some ways to make the […]

Don’t Make Employees Mad with a Poorly Delivered Message

Many managers are adept at the objective parts of performance discussion performance, but nearly all of them dread initiating conversations about personal issues such as behaviors and attitudes. The traditional method by which they are taught to provide performance feedback to employees, sometimes referred to as "constructive criticism," is often the very reason they […]

Keep Those Meetings on Schedule

Time's A Wastin'!

We all have many meetings to attend in an average week, or just on one day of the week. You know how frustrating it is when you are in a meeting and it doesn’t start on time or runs overtime, or nothing gets accomplished. You can’t always control meetings you don’t […]

Tips for Effective Competency-Based Interviewing

Effective interviews are not easy – as the interviewer you need to be well prepared. (And it goes without saying that the interviewee also needs to be well prepared!) Map out the questions you want to ask the candidate. Do a thorough review of the candidate’s resume – highlight areas where you would like […]