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No One is Perfect! – Part I

A Mini Case Study: One leader’s story of how accepting he is not perfect led to stronger working relationships

<This story is about one of ACG’s coaching clients, the name of the leader as well as other that may identify the leader or the organization has been changed.>

Jack, a senior vice president of a […]

Improve Your Emotional Intelligence – Manage Emotions

Some Quick Tips to Manage Those Emotions!

Once we recognize that we have emotions and feelings tied to just about everything that happens to us or around us each day, we need to learn how to manage those emotions. When we manage those emotions, we:

Have better interactions with others Make better decisions Enable for […]

Self-management: How well do you do it?

Self-management

It is easy to believe that all leaders practice self-management, but that is not always the case!

Self-management is a component of emotional intelligence. It is about the actions you take, or do not take. Self-management is focused on your ability to use your awareness of your emotions to stay flexible and ensure your behavior […]

My Colleague is Taking All the Credit: A Mini Case Study – Part 2

Read Part 1 of the mini case study.

Here are some ideas on what Elena might do – tactfully and diplomatically – to ensure she gets credit for the work on this project.

First, Elena should talk address Jacklyn immediately but rather calm down and wait until later in the day or the next day. […]

My Colleague is Taking All the Credit: A Mini Case Study – Part 1

Some background: Elena and Jacklyn have been working together on a fairly complex process improvement initiative for the last two months. At the same time that they have been working on this project, Jacklyn has been planning an upcoming surprise party for her husband’s 40th birthday party. Because of this, Jacklyn has not done as […]