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 By Gina Abudi, on December 4th, 2019 Abigail, a manager of a customer service support team, often provides feedback to her employees that they find to be of no value. She has told employees that “You need to do a better job on the phone with customers,” or noted good work with comments such as, “Good job!” What’s wrong with this […]  By Frode Heimen, on August 22nd, 2012 Micromanagement is a curse word in the world of business. What is micromanagement? This article is written with the micromanager in mind, if you micromanage you are destroying your work environment. You are standing in your employee’s way. Why do managers get carried away in details? Do you know if you are micromanaging in the […] |
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