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 By Gina Abudi, on February 20th, 2014 A mini case study Consider this story: Jack manages a staff of 4 people in the accounts payable department of an IT company. The group has been working together for at least 8 years. In the last 4 months Jack has noticed that Sam has been really negative. At first, no one seemed to notice […] By Gina Abudi, on October 31st, 2013 Do your employees complain but don’t want to help find a solution? Do you have members of your team who frequently complain about others on the team, but seem to not want to do anything to resolve the situation? Or, to leave it entirely up to you to resolve, therefore absolving themselves of all responsibility? […] By Gina Abudi, on October 29th, 2013 When performance problems arise with employees, work collaboratively with the employee to solve the problem. This creates a partnership between you and the employee and makes the problem a learning situation. Begin with stating the problem in terms that are understandable for the employees: impact on the team, impact on credibility of the employee, impact […] By Gina Abudi, on October 24th, 2013 It’s that time of year for many organizations – performance reviews! Three of my clients are in the middle of performance reviews and for each of them it is a dreaded project! How you behave as a manager impacts your mindset around performance reviews. For example, if you see yourself as a partner with your […] By Gina Abudi, on October 22nd, 2013 Trust is difficult to gain but easy to lose. And once we lose the trust of our staff, we need to work extra hard to rebuild that trust. We lose the trust of our staff when we do any of the following: Are dishonest or withhold information or knowledge Don’t match what we say with […] |
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