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 By Gina Abudi, on February 13th, 2014 How can I support my employees’ professional development? Consider this story: Anna has been managing her customer service department for over 5 years. The group consists of 10 customer service reps, half of whom are new to the role (less than one year at the company) and the other half have been there for 5+ […] By Gina Abudi, on February 11th, 2014 When delegating tasks to employees, to ensure that the tasks get completed to your satisfaction and to ensure that employees get the support they need to be successful, take these best practice steps: Choose the right employee to delegate to. Be sure the employee has the basic skills to get the task completed and the […] By Gina Abudi, on January 15th, 2014 I was speaking with a client at the end of 2013 who was working on finalizing training plans for 2014. He stated that there appeared to be so many training needs and desires based on a recent employee engagement survey that he just didn’t know where to start! He had a limited budget but wanted […] By Gina Abudi, on December 27th, 2012 There is a tremendous value and many benefits in volunteering for a non-profit organization. For example, you can: Build your network Learn new skills and increase your own knowledge Share your expertise and knowledge with others And think about the benefit to the organization when you help to support them and a cause you believe […]  By David Kasprzak, on August 9th, 2012 Learning is a fairly linear phenomenon. You examine a decision, look at the outcome, and determine the causal chain. It is incredibly useful, as well as simple and straightforward. This is, usually, the manner in which we educate others and ourselves. Do this and get that.On the Job training on the latest process or policy […] |
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