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Collaborate! It’s a team effort!

According to Wikipedia, collaboration “is a recursive process where two or more people work together in an intersection of common goals by sharing knowledge, learning and building consensus.”

When employees collaborate, they improve communication within the organization. Collaboration allows for different ideas from different people to generate a wide variety of knowledge and better make […]

Successful Meeting Facilitation

As defined by Wikipedia, facilitation “concerns itself with all the tasks needed to run a productive and impartial meeting.” Facilitation is key to ensure productive meetings and it takes someone skilled to be an effective facilitator.

The facilitator’s role in meeting management includes, but is not limited to:

Drafting the agenda (timed agenda) and getting […]

Creating a Culture of Learning In Your Organization

According to Wikipedia.com a learning organization is defined as “an organization that facilitates the learning of all its members and continuously transforms itself.” The concept of a learning organization was later refined by Pedler, Burgoyne and Boydell in The Learning Company: A Strategy for Sustainable Development, as: “an organization that facilitates the learning of all […]

Case Study: A Mentoring Program for New Hires

In an earlier post, Formal Internal Company Mentoring Programs, we talked about the value of developing a formal mentoring program within an organization and some ways to get started. This post will focus on a case study of a global human resource services company that put a formal mentoring program in place to enable new […]

What Did You Like About It

A Simple Technique to Get Impactful Positive Feedback

How many times do we hear general feedback comments such as:

“That was a great presentation”

“I liked how you handled that customer issue”

“The sales call went really well”

These type of comments might make me feel good for about 5 minutes, but it doesn’t tell […]